Live Human: Live Support for Your Blog

What does this tool do: Inexpensively brings a live chat support window to your commercial weblogs. 

Cost: $13 per month

Who Needs It: Anyone who administers a blog with moderate traffic and would like an additional tool to answer visitor questions via a chat window.

Info Page: http://www.livehuman.com/index.aspx

Comments: 

This tool brings greater benefit than just chat.  First, you can administer this yourself whenever you are at your desktop. No need to hire others to wait for incoming questions. If you are away, the option is given to the customer to leave an email question. Second, you’ll be able to see what site referred the visitor to your blog, what pages they view, how long they stay, and where they live. Third, showing a link to online chat gives visitors to your blog the confidence that you are a credible established business. Fourth, this give you an ability to monitor online activity in a way that nothing else can…all while you continue your own desktop activities. Fifth, one subscription can be used on multiple blogs.